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Streaming Music On Hold for Yeastar

Connect live music and messages to a Yeastar streaming playlist. Keep caller audio current without uploading another file each time your message changes.

Quick Setup Guide
A live audio program for Yeastar music on hold.

Yeastar Music and Messages On Hold, Managed in One Place

Yeastar supports Music on Hold playlists connected to a live audio URL. Add the stream supplied by Easy On Hold®, then select that playlist for the hold experience you want to change. Streaming is documented for P-Series Cloud, Software and Appliance editions, and for S-Series S50, S100 and S300 systems.

Easy On Hold manages the music and short messages within the stream. Your team can schedule a promotion, retire an expired announcement or change the music without rebuilding and uploading a new PBX audio file. Multiple streams can provide different programs where your Yeastar configuration allows different playlist assignments.

The screenshot shows where Yeastar accepts the Streaming Music URL. After saving, place a test call through the actual hold path to confirm the right audio plays.

Yeastar Music on Hold playlist settings showing the streaming music URL field

Connect Your Yeastar Music On Hold Stream

01

Get Your Easy On Hold Stream URL

Choose your licensed music and messages. Easy On Hold provides the live stream URL to enter in Yeastar.

02

Create a Streaming Music Playlist

For P-Series, open PBX Settings > Voice Prompt > Music on Hold > Create New Playlist. Select Streaming Music, name the playlist, and paste the URL into Streaming Music URL. S-Series S50/S100/S300 uses Settings > PBX > Voice Prompts > Music on Hold > Create New Playlist.

03

Save, Apply and Select the Playlist

On P-Series, click Save, then Apply. Open Prompt Preferences, select the new playlist under Music on Hold, and click Save and Apply. On S-Series, click Save and Apply, then select the playlist at Settings > PBX > Voice Prompts > Prompt Preference.

04

Test the Caller Experience

Call in and test the relevant extension, queue and hold paths. Verify that Yeastar can reach the stream URL and that callers hear the intended program at a comfortable level.

Resources

Yeastar Music On Hold Quick GuideDownload PDF
P-Series Streaming PlaylistYeastar Administrator Guide
S-Series Streaming PlaylistYeastar Documentation

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Yeastar Streaming Music On Hold FAQs

Answers to common setup and content questions.

Yeastar documents streaming Music on Hold playlists for P-Series Cloud, Software and Appliance editions. Its S-Series guide identifies the S50, S100 and S300. Check your specific version and configuration before rollout.

No. With the Easy On Hold stream selected, approved music and message changes are managed in the Content Control Center™. The Yeastar playlist keeps using the same URL.

Easy On Hold can supply distinct stream URLs for departments or locations. The available Yeastar playlist assignments depend on your edition, firmware and call paths; confirm them during setup.

Yeastar warns that callers may hear silence if the URL is unreachable or has no available audio. Test network access and your organization's fallback procedure before going live.

A Better Way to Manage Caller Audio

Streaming Hold Music vs. Audio Files

When a phone system supports a live audio source, streaming makes it easier to keep music and messages current. File-based audio remains a useful option for systems that require uploads.

Streaming Hold Music

Easy On Hold® delivers a live audio program to your communications system. Music and individual message topics are managed in the stream, so routine content changes do not require another phone-system file upload.

  • No recurring file uploads: connect the stream once and manage content separately.
  • Fresher playback: music and short messages can rotate instead of repeating one fixed sequence.
  • Precise scheduling: set start and stop dates, days of the week, times of day, and topic priorities.
  • Centralized control: authorized users manage topics for locations, departments, or queues in the Content Control Center™.
  • Fast content changes: approved updates can enter the stream without reprogramming the phone system.
  • Licensed content: Easy On Hold manages licensing for the music and content it supplies under your service.

File-Based Hold Music

A finished MP3, WAV, or other supported audio file is loaded into the phone system. This is a practical approach when the platform cannot accept a live stream.

  • Broad compatibility: many hosted and legacy phone systems accept uploaded audio files.
  • Manual replacement: updates may require someone with phone-system access to upload a new file.
  • Fixed sequence: callers may hear the same messages in the same order, often starting at the beginning of the file.
  • Platform restrictions: format, length, and file-size rules vary by system.
  • Outdated-content risk: expired promotions can continue playing until the file is replaced.
  • Licensing still matters: music must be licensed for telephone music-on-hold use.