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Solutions For

Equipment Dealers

Keep customers informed on the phone and create a better experience in the showroom.

Get Info & Demo Free Message Idea Guide

Built for the Dealer Experience

Make Every Customer Call More Useful

Equipment customers call because they need something: a part, a service appointment, a machine, financing information, seasonal availability or help finding the right department. While they wait, give them information that helps them move forward instead of filling the time with music alone.

Easy On Hold® creates music and messages for John Deere, CAT, Kubota and other ag, construction, turf, utility and recreational equipment dealerships. Talk about new and used inventory, parts, service, technology, financing, seasonal programs, events and the products your customers are calling about right now.

More than 1,000 equipment dealer locations use Easy On Hold. You'll be assigned a Music On Hold Expert® to help keep scripts fresh, while streaming-compatible systems can schedule individual topics by date, time and location. Kubota dealers can also explore our dedicated Kubota Program.

Equipment dealership team assisting a customer with machinery and service needs

Audio Samples

Hear the Difference

Sample messages on hold for ag, construction, turf and equipment dealerships.

Brand Image

History, community, product lines, core values.

Agriculture

Bailers, irrigation, windrowers, harvesters, financing.

Used Equipment & Rentals

Save on used equipment, rental equipment, browse online.

Seasonal

Deere Season, shop now for next spring, ready for the new season?

Parts & Service

Money-saving specials, quality, shipping, tune-ups, inspections.

Join Our Team

Career opportunties are here, now. Training, benefits, a great team.

Three Ways Easy On Hold Supports Equipment Dealers

Custom Music On Hold

Build a professional caller experience for sales, parts and service while keeping each location on brand.

Dealer Messaging

Promote equipment, parts, service, financing, seasonal programs and events with content that can change when your business does.

Showroom Radio

Use licensed, curated Brandi Music® with custom announcements to create your own dealership radio experience.

Ready to keep dealer messaging current without rebuilding one long audio file?

Schedule a Free Consultation

Dealer Audio Ideas

From the Phone to the Showroom

Use audio to support customers before they reach a salesperson, parts counter or service advisor - and after they walk through the door.

On-Hold Message Ideas

Equipment dealerships have a steady supply of useful topics. Keep messages short and separate so time-sensitive content can start and stop automatically.

  • Inventory: New arrivals, used equipment, compact equipment, attachments, implements, worksite products and online inventory tools.
  • Parts & Service: Seasonal inspections, maintenance programs, parts availability, service scheduling, pickup and delivery.
  • Seasonal Programs: Planting, harvest, snow, turf, construction season and manufacturer programs that matter now.
  • Utility & Recreation: Side-by-sides, utility vehicles, off-road products, accessories and seasonal recreational inventory.
  • Events & Community: Open houses, field days, customer clinics, local sponsorships and dealership events.

Showroom Radio with Brandi Music®

Showroom Radio gives equipment dealers licensed, curated business music designed for customer-facing spaces. Choose music that fits your dealership, blend channels into your own mix and schedule different sounds throughout the day.

Add custom announcements between songs to promote service, parts, accessories, financing, seasonal inventory and upcoming events. The result is a branded dealership radio station without consumer-service ads or personal streaming accounts that are not licensed for business use.

For dealers with multiple locations, Showroom Radio can help create a more consistent customer experience while still allowing local announcements where needed.

Explore Showroom Radio

Dealer Experience

Serving 1,000+ Equipment Dealer Locations

Easy On Hold works with ag, construction, turf, utility and recreational equipment dealers across North America.

21st Century Equipment
4Rivers Equipment
Five Star Equipment
Pape
American Implement
Brandt Holdings
C and B
Frontier Ag and Turf
Frontline Ag Solutions
Greenway Equipment
James River Equipment
Kibble Equipment

From Equipment Dealers

What Our Customers Say

Dealer teams value responsive service, fast turnaround and tools that make ongoing content easier to manage.

★★★★★

“We have had an excellent experience with Easy On Hold®.”

John Chesney
Puckett Cat

★★★★★

SunSouth praised the team's turnaround time, production quality and partnership, calling the experience refreshing.

Neil Sanford
SunSouth John Deere

★★★★★

Landmark Equipment values on-hold messaging as a practical way to retain callers while promoting products and services.

Chris Cole
Landmark Equipment John Deere

Riesterer & Schnell highlighted responsive support and an easy-to-use online content manager for creating and updating messages.

Nicole Glisczinski
Riesterer & Schnell, Inc.

“I love how user-friendly your website's account management is.”

Kate Gallagher
Cashman Cat

Messages On Hold Made Easy

01

Meet With a Music On Hold Expert

During your free 15-minute consultation, we discuss:

  • Which departments receive the most calls?
  • How many dealer locations need content?
  • Which product lines and seasonal topics matter most?
  • What phone platform does the dealership use?
  • Do locations need shared or local messaging?
02

On-Hold Message Scripts Ready in 3 Days

Full-service production includes:

  • Professional scripting
  • Professional male and female voice talent
  • Translation services when needed
  • Human and AI voice options
  • Voice matching for auto-attendant and IVR prompts
03

Manage Content in Your EOH Portal

Keep dealership messaging organized and current:

  • Review and approve scripts and recordings
  • Schedule individual topics by date and time
  • Set start and stop dates for promotions and events
  • Prepare seasonal topics before they are needed
  • Assign different content to different locations
04

Quality Control

Your Easy On Hold® client success manager periodically reviews your service to help keep audio quality and messaging on track.

Helpful Resources

Explore dealer-specific tools for on-hold messaging, showroom music and manufacturer programs.

Equipment Dealer On-Hold Message Ideas

Download ideas for sales, parts, service, seasonal programs, utility vehicles and dealer events.
Showroom Radio

Licensed Brandi Music, custom announcements and scheduling for dealership showrooms.
Kubota Dealer Program

Explore the dedicated Easy On Hold program for Kubota dealerships.

FAQs & Insights

Equipment Dealer Music & Messages On Hold

Answers to common questions about dealer messaging, multi-location content and showroom music.

Useful topics include new and used equipment, parts, service, financing, manufacturer programs, seasonal offers, events, technology, utility and recreational vehicles, online inventory and department information.

Yes. Multi-location programs can share core brand content while allowing individual locations to use local hours, events, inventory topics, departments and seasonal messages.

Yes. With compatible streaming and managed-content systems, individual topics can be scheduled with start and stop dates so manufacturer programs, events, seasonal offers and special hours do not remain in rotation after they expire.

Showroom Radio combines licensed Brandi Music with dealer announcements for customer-facing spaces. Dealers can choose curated music channels, build a branded mix and insert announcements about service, parts, products, financing and events.

Yes. Easy On Hold has a dedicated Kubota dealer program. Visit the Kubota Program page for information specific to Kubota dealerships and their customer communication needs.

In most cases, yes. Easy On Hold supports cloud, hosted and on-premises phone systems using live streaming, managed audio files or dedicated playback devices depending on what the platform supports.