Solutions For
Veterinary
Welcome pet owners with useful messages on hold and thoughtfully selected music for your veterinary practice.
HELP PET OWNERS STAY INFORMED
Veterinary Messages On Hold That Help Your Clients
A pet owner calls to book a visit, ask about care, or check a prescription. While your staff helps another client, share information about your practice and its services.
The Music On Hold Experts™ help you plan music and messages that fit your business, with streaming and scheduling options matched to your phone platform.
Helpful Messages for Your Veterinary Callers
Introduce Practice Services
Highlight dental care, senior pet visits, boarding, and grooming when offered.
Make Client Resources Easy to Find
Explain your pet portal and introduce your veterinary team.
Plan Seasonal Topics
Schedule reminders about preventive care and seasonal services.
What will your callers hear next?
A CUSTOMER STORY
Lakeview Animal Hospital Keeps Clients Connected
Lakeview Animal Hospital combines client reminders and an online portal with messages on hold. Dr. Evelyn Bartlett describes using that time to keep pet owners informed about treatments and products.
What a Veterinary Customer Says
“If everyone was as efficient and amazing as you all, my day would be so much easier!”
Rhonda Anderson, Area Practice Manager
Total Bond Veterinary Hospitals, Charlotte, NC
MUSIC FOR YOUR PRACTICE
Meet the Brandi Music Pet Care Channel
Choose licensed instrumental music selected for pet care spaces. The Pet Care channel avoids vocals and sudden percussive sounds, with an emphasis on gentle selections. Blend it with other instrumental channels and schedule music throughout the day.
Explore the Pet Care channel within our lineup of 80+ Brandi Music® channels for businesses.
Read About Pet Care MusicPlan Your Caller Experience
Map Your Call Types
List the questions your reception team answers most often. Decide which information will help callers prepare for their next conversation.
Review the Phone Setup
Bring your platform name and current audio workflow. We can help identify the available delivery options.
Review Your Message Topics
Ask your clinical team to approve care-related wording and your front desk to confirm practical details. Then review the voice and music.
Plan the Next Update
Choose a review date and assign an owner for changes to practice hours, services, appointment procedures, and seasonal messages.