Solutions For
Transportation
Keep callers informed about your freight services, logistics capabilities, and driver opportunities while your team handles their request.
KEEP BUSINESS MOVING
On-Hold Messages for Transportation and Logistics
Customers call about shipments, capacity, and storage. Give them a useful introduction to your company while they wait for the right person.
The Music On Hold Experts™ help you plan music and messages that fit your business, with streaming and scheduling options matched to your phone platform.
Put Your Transportation Services in the Conversation
Promote Freight and Logistics Services
Introduce LTL shipping, dedicated fleets, and warehousing.
Tell Your Service Story
Explain your tracking technology, driver training, and customer service.
Reach Prospective Drivers
Share career opportunities and the qualifications you seek.
What will your callers hear next?
A CUSTOMER STORY
Maverick Express Makes Phone Messaging Part of Its Brand
Maverick Express uses Easy On Hold® messaging as part of its brand experience, replacing silence with information for callers.
What Transportation Customers Say
“Part of our brand marketing is our phone message.”
Jim Wood
Vice President and General Manager, Maverick Express
“We just heard our production and love it!!!”
Tami Phelps
Commercial Truck Company
PLAN THE NEXT CONVERSATION
Give Each Caller a Clear Next Step
Build messages around a single subject. Tell customers what to have ready for a quote, where to find shipment information, or how to contact recruiting. Confirm that every detail matches your current procedures.
Plan Your Caller Experience
Map Your Call Types
List the reasons people call dispatch, sales, recruiting, and customer service. Decide which information belongs with each audience.
Review the Phone Setup
Bring your platform name and current audio workflow. We can help identify the available delivery options.
Review Your Message Topics
Have your operations team check service descriptions and recruiting details, then review the voice and music before approval.
Plan the Next Update
Choose who will review content when routes, service availability, recruiting needs, or contact details change.