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Solutions For

Outdoor Recreation

Turn time on hold into opportunities to sell outdoor gear, promote service, and help customers plan their next adventure.

a simple way to win business

On-Hold Messaging for Outdoor Recreation Businesses

Callers may be checking on a boat, shopping for an ATV, or getting ready for a camping trip. While your team connects them with the right person, share products, services, and seasonal offers that can help them get outdoors.

Easy On Hold® helps outdoor recreation businesses make that time useful with custom music and messages on hold. Promote camping gear, hunting equipment, hiking supplies, ATVs, UTVs, dirt bikes, snowmobiles, personal watercraft, boats, trailers, and the services that keep them ready to go.

Work with the Music On Hold Experts™ to write conversational messages and schedule streaming updates around your seasons, events, and inventory. Keep callers informed with timely topics and a clear next step.

Three ways Easy On Hold supports outdoor recreation businesses

Custom Music On Hold

Set the tone with music selected for your customers and outdoor recreation brand.

Helpful Caller Messaging

Promote gear, service appointments, and used inventory with human or AI voices.

Seasonal Message Scheduling

Schedule start and stop dates so callers hear offers and reminders for the current season.

Ready to make every call more valuable?

Schedule a Free Consultation

MORE OPPORTUNITIES IN EVERY SEASON

Turn Time on Hold Into Sales for Outdoor Recreation Businesses

Your callers already have a reason to do business with you. Professional, customized messages can introduce something else they need, explain a service they have not considered, or let them know about an upcoming event. Give customers useful information that helps them take the next step.

Promote High-Margin Outdoor Recreation Services

Maintenance, repairs, storage, and customization can be an important part of your business. Use on-hold messages to remind callers about the services you offer:

  • Seasonal service packages and preventive maintenance programs
  • Engine tune-ups and inspections
  • Winterization and de-winterization
  • Boat and RV storage
  • Trailer service and safety checks
  • Accessory installation, upgrades, and customization

A timely reminder can encourage customers to schedule service before the busy season arrives.

Keep Used Equipment in the Conversation

Used inventory changes frequently. Keep callers informed about recently acquired boats, snowmobiles, ATVs, and side-by-sides, along with certified pre-owned equipment when available. Introduce trade-in opportunities, consignment programs, and current financing offers that apply to your inventory.

Keep availability and offer details accurate. Invite callers to ask about the latest arrivals or visit your online inventory, and update messages when an item sells.

Create Advertising and Cross-Promotion Opportunities

Consider message sponsorships with complementary local businesses, such as campgrounds, RV parks, hunting outfitters, guides, marinas, boat launches, trailer dealers, outdoor apparel retailers, sporting goods stores, and tourism destinations.

You can also use messages on hold to connect customers with products, services, departments, and special events within your own organization.

Keep Messages Seasonal

Focus on what your customers need this time of year. Prepare seasonal messages in advance and schedule them to begin and end on the dates you choose.

Spring

  • Boat launch preparation
  • ATV trail openings
  • Camping gear specials
  • Service appointments before peak season

Summer

  • Boating accessories and watercraft rentals
  • Camping and hiking equipment
  • Mid-season maintenance

Fall

  • Hunting season promotions
  • Trail riding equipment
  • End-of-season inventory clearance
  • Trade-in events

Winter

  • Snowmobile sales and service
  • Storage programs
  • Holiday gift ideas
  • Pre-season maintenance specials

Choose topics that fit your location, customers, and the products and services you actually provide. Give each message a clear next step, such as scheduling service, asking about a trade-in, or checking current inventory.

Creative Messaging Backed by Technical Support

Our creative team helps you choose topics, write scripts, and select music and human or AI voices. Our technical support specialists coordinate setup with your phone provider or IT team and test your audio for quality and compatibility. After launch, your client success manager periodically calls to check the on-hold experience.

Messages On Hold Made Easy

01

Meet With A Music On Hold Expert

During your free 15-minute consultation, we discuss:

  • Who's calling?
  • How long are wait times?
  • What information do callers need?
  • What's your phone platform?
  • What's your budget?
02

On Hold Message Scripts Ready in 3 Days

Full service:

  • Professional scripting included
  • Male, female voice talents included
  • Translation services available
  • Real human voices, plus free AI voices
  • Match voices to your Auto-Attendant/IVR
03

Manage Content in Your EOH Portal

All of your content is organized in your EOH Online Portal:

  • Review and approve scripts and recordings
  • Control when each unique topic plays on your stream
  • Set dates to receive email alerts when content is stale
  • Messages prepared in advance, ready to stream or download
  • Mix various topics to create on hold message files
04

Quality Control

Your Easy On Hold® client success manager calls periodically to listen and check the audio quality and messages.