Solutions For
Manufacturing
Keep buyers and customers informed with professional music and messages on hold that introduce your products, capabilities, and customer resources.
a simple way to win business
On-Hold Messaging for Manufacturing Companies
Buyers may call after researching your products. Existing customers need help, too. Give both a useful introduction while your team connects them with the right person.
Easy On Hold® combines professional scripting, music, and voices with scheduled streaming messages. Work with the Music On Hold Experts™ to keep your caller experience current.
Three ways Easy On Hold supports manufacturers
Custom Music On Hold
Choose music suited to your callers, brand, and phone platform.
Helpful Caller Messaging
Introduce products and customer resources with human or AI voices.
Professional Phone Greetings
Use a consistent voice for IVR, auto-attendant, and after-hours greetings.
Ready to improve your manufacturing caller experience?
SUPPORT BUYERS AND EXISTING CUSTOMERS
Manufacturing Messages On Hold That Keep Customers Informed
Highlight products, technology, and innovation. Direct callers to inventory, product data, online ordering, or videos when those resources are available.
Write for Listening
Turn technical information into clear, spoken messages. Explain what matters to customers and give them a useful next step.
Keep Your Phone Experience Consistent
Coordinate IVR, auto-attendant, and after-hours greetings. Schedule streaming announcements by time of day or day of week.
Creative Messaging Backed by Technical Support
Our creative team helps you choose topics, write scripts, and select music and human or AI voices. Our technical support specialists coordinate setup with your phone provider or IT team and test your audio for quality and compatibility. After launch, your client success manager periodically calls to check the on-hold experience.
Messages On Hold Made Easy
Meet With A Music On Hold Expert
During your free 15-minute consultation, we discuss:
- Who's calling?
- How long are wait times?
- What information do callers need?
- What's your phone platform?
- What's your budget?
On Hold Message Scripts Ready in 3 Days
Full service:
- Professional scripting included
- Male, female voice talents included
- Translation services available
- Real human voices, plus free AI voices
- Match voices to your Auto-Attendant/IVR
Manage Content in Your EOH Portal
All of your content is organized in your EOH Online Portal:
- Review and approve scripts and recordings
- Control when each unique topic plays on your stream
- Set dates to receive email alerts when content is stale
- Messages prepared in advance, ready to stream or download
- Mix various topics to create on hold message files
Quality Control
Your Easy On Hold® client success manager calls periodically to listen and check the audio quality and messages.