Solutions For
Insurance
Give insurance callers a helpful welcome with professional music, messages on hold, and phone greetings that introduce your agency and its services.
a simple way to win business
On-Hold Messaging for Insurance Agencies
Callers may need a quote, help with a policy, or guidance on reaching the right person. Use their wait to introduce your agency and explain the next step.
Easy On Hold® helps insurance agencies and providers create a consistent phone experience with professional greetings and messages written for the ear. Schedule streaming announcements by time of day or day of week, with help from the Music On Hold Experts™.
Three ways Easy On Hold supports insurance agencies
Custom Music On Hold
Choose music suited to your callers, agency, and phone platform.
Helpful Caller Messaging
Explain your services and invite a policy conversation with human or AI voices.
Professional Phone Greetings
Use a consistent voice for IVR, auto-attendant, and after-hours greetings.
Ready to improve your agency's caller experience?
A PROFESSIONAL VOICE FOR YOUR AGENCY
Insurance Messages On Hold That Make Every Call More Useful
Explain what your agency does, introduce coverage such as homeowners, auto, business, or umbrella insurance, and invite callers to discuss their needs. Keep each message personal and focused.
Help Callers Find the Next Step
Direct callers to online resources or a conversation with your team. Share current agency news and referral programs when available.
Consistent Greetings Throughout the Call
Coordinate IVR, auto-attendant, and after-hours recordings with your on-hold voice. Spanish translation and recording are also available.
Creative Messaging Backed by Technical Support
Our creative team helps you choose topics, write scripts, and select music and human or AI voices. Our technical support specialists coordinate setup with your phone provider or IT team and test your audio for quality and compatibility. After launch, your client success manager periodically calls to check the on-hold experience.
Messages On Hold Made Easy
Meet With A Music On Hold Expert
During your free 15-minute consultation, we discuss:
- Who's calling?
- How long are wait times?
- What information do callers need?
- What's your phone platform?
- What's your budget?
On Hold Message Scripts Ready in 3 Days
Full service:
- Professional scripting included
- Male, female voice talents included
- Translation services available
- Real human voices, plus free AI voices
- Match voices to your Auto-Attendant/IVR
Manage Content in Your EOH Portal
All of your content is organized in your EOH Online Portal:
- Review and approve scripts and recordings
- Control when each unique topic plays on your stream
- Set dates to receive email alerts when content is stale
- Messages prepared in advance, ready to stream or download
- Mix various topics to create on hold message files
Quality Control
Your Easy On Hold® client success manager calls periodically to listen and check the audio quality and messages.