NEWS: CALLERS PREFER INFO
If you need to communicate with callers who have been placed on-hold at your office, then you're on the right track. A USA Today study revealed that 85% of callers prefer to hear information while on-hold. Our job here at Easy On hold is to make sure callers hear the right information while projecting a positive image of your organization.
Case Study: How PAM2000 use Easy On Hold
to support its medical-office clients
Len Moeller, President of American Telephony, can't say enough about his new revolutionary computer system that helps his medical-office clients be more efficient than ever. PAM2000 is a computer system that makes telephone calls to deliver patient appointment reminders, recall reminders and other messages automatically.
But Len still realized that his clients needed something more--an on-hold messaging system that would properly service calls into his clients' offices, keeping patients entertained and informed while on hold. That's when he turned to Easy On Hold. In a partnership with PAM2000, Easy On Hold provides on-hold messaging, auto attendant, web audio and other audio services to help share important news and information that callers want to hear. "I researched many systems - yours was the best value,"
Len told us. If you're a medical office and want to learn more about patient appointment messages, go to www.pam2000.com. If you need on-hold messaging, look no further. You're home.
The Future of On-Hold
At Easy On Hold, we'll continue to add articles and tutorials to our web site that provide the honest truth about the on hold message industry.
Leading the Way.
Easy On Hold is leading the way with new customer service and technological innovations, making it easier and more affordable than ever to harness the power of hold time. We have expanded music selections and made them accessible online. We have continued to make improvements to our facility and doubled the number of training hours spent with our staff. We offer complete multi-lingual translation services and are about to begin testing an automated system that will allow a pathway for telephone industry providers to join in the on-hold marketing revolution.