CASE STUDIES
Kitchen Solvers
As a leading franchise in the US and Canada, Kitchen Solvers utilizes an effective, affordable Easy On Hold message program that allows individual franchisees to participate with customized content.
•The script is approved by Kitchen Solvers Headquarters
•The script allows localized information, while containing marketing content desired by HQ
•The productions are ordered at a special qualified discount to any participating franchisee; franchisee pays for production and equipment
•Franchisees are able to order online at a special order page, part of the Easy On Hold website.
•Buyout pricing with no contracts are a big incentive for franchisees to participate
EQUIPMENT: Kitchen Solvers uses the 5000-D on hold music player, which utilizes an audio CD. CDs can easily be created on an “as needed” basis, thus the more costly instant distribution method is not necessary.
Ashley Furniture HomeStores
Easy On Hold provides on hold messages for Ashley Furniture HomeStores across the US. The home office writes and approves audio production. Each individual store may choose to use the audio on-hold.
•Each participating store receives a qualified discount
•Stores may have their location and directions to their facility included for a small additional fee, otherwise content is identical from store to store
•Buyout pricing, no contracts needed
•Can be installed by store personnel, no phone tech needed
EQUIPMENT: Ashley Furniture HomeStores use the 5000-D digital music on hold player from Easy On Hold. This allows participants to purchase low cost equipment, covered by an excellent warranty, and have the option to update the message with CDs issued at regular intervals. Store managers appreciate the ease of use and affordability of the equipment.
The TELink® 1250i
The TELink 1250i is an Internet downloadable messaging system utilizing state-of-the-art MPEG compression to achieve truly stunning near-CD quality audio storage and playback. The 1250i is connected to the Internet through a high-speed Internet connection via a built-in 10/100 Ethernet jack. Base units include 64-minutes of flash memory and can be expanded up to 68-hours for longer message applications such as in-store messaging and background music. Every unit now includes our new Hyperbit™ technology — this innovative feature maintains audio playback while new files are being downloaded; thus eliminating unwanted breaks in audio that can be very disruptive to your customers business.
All remote unit management and audio downloads are accomplished using a standard PC and the DigiLAN™ controller software suite. When an update is needed the DigiLAN software opens it’s own dedicated “socket” using your high-speed Internet connection and locates the remote TELink 1250i by ip address and digitally transfers the MP3 audio files and configuration settings you specify. The 1250i’s integrated two-way (push or pull) ConnectBack™ feature combined with DigiLAN’s powerful scheduling abilities provide unlimited flexibility and convenience in loading units and managing the customer base. Loads can be initiated on demand, be scheduled daily or weekly, or you can instruct remote units to connect automatically and load new audio.