Easy On Hold is now a featured partner with Frontrunner Network Systems, a single-source provider of business communication equipment and multimedia integration services for voice, data, video and advanced applications, serving enterprise and SME customers across the Northeast and Midwest.
Easy On Hold provides messaging on hold content for businesses of every size, working directly with Frontrunner Networks for flawless implementation and operation of on hold message equipment. Business already taking advantage of Frontrunner’s end-to-end network-support solutions will now have seamless on hold content setup and operation via Easy On Hold.
Among the offerings will be a multi-site network of on hold messaging devices that update over a web connection to the Easy On Hold studio, allowing businesses to provide constantly updated and relevant information to callers on hold.
Other Frontrunner partners are: Avaya, a global leader in business communications systems providing unified communications, contact centers, data solutions and related services, Benbria, a leading provider of intelligent notification solutions, Enterasys, a Siemens Enterprise Communications Company and premier global provider of wired and wireless network infrastructure and security solutions, Meru Networks, creators of an innovative self-monitoring wireless network that allows an all-wireless enterprise, Mitel, a global provider of business communications and collaboration software and services for voice, video operating in over 90 countries, Polycom, an industry leader in unified collaboration solutions, including video and telepresence, Siemens, the global leader in unified communications solutions in more than 100 countries, and Telecom Brokerage, Inc. (TBI), a consultancy that works on behalf of leading carriers in Voice, Data and Internet to negotiate the most competitive rates available on the market today.
About Frontrunner Network Systems
Frontrunner Network Systems is headquartered in Rochester, with offices in Buffalo, Syracuse, Latham, Plattsburgh and Highland, New York; and Chicago, Illinois. The company was founded in 1978 as ROTELCOM, a subsidiary of Rochester Telephone Co. As of February 19, 2008, Frontrunner Network Systems Corporation now operates as a subsidiary of Williams Telecommunications Corp.
Frontrunner has enjoyed over 30 years as a Nortel distributor and maintenance provider and we continue that relationship with Avaya. We work with several other telecommunications manufacturers, including Mitel, Siemens and AllWorx; and although telecommunication remains a large percentage of our core business, we have expanded our product and services offerings in recent years.