Music On Hold by Easy On Hold
Easy On Hold is a marketing company.
Created by a successful advertising and marketing team with international experience in branding, public relations and audio/video production, Easy On Hold puts hold time to use as a strategic opportunity to achieve three marketing goals: educating the customer, brand positioning, and selling products and services. Because the on-hold message is a legitimate extension of our clients' marketing program, scripts are written, announced and produced with precision and purpose, not boilerplate messages that do more to turn off the caller rather than inspire them.
Excellent customer service is too uncommon.
Serving you is so important to us that we have designed, tweaked and practiced a customer service system that will provide the highest satisfaction possible. We'll keep in touch through our monthly e-mails and friendly phone calls, so you'll be able to conveniently plan and enjoy the benefits of updated productions to fulfill your specific needs.
Ready for a fresh approach to
music on hold?
With our valuable experience in marketing, advertising, journalism, broadcassting and audio design, Easy On Hold is qualified to provide a premium quality music on hold production for you. Every day, we focus on developing the knowledge and skill that have earned us the title of "music on hold experts".
Our innovations make on hold very EASY.
Easy On Hold created the on-hold industry's first online audition tool. Right at your computer, you can hear your completed music on hold production in three days or less, share it with others within your company to hear, purchase the message or request changes, and order equipment.
Amazingly, most other on-hold companies take two weeks and more for turnaround time and still play their messages for their customers by holding the phone up to a speaker.
The best music in the industry is here.
Easy On Hold's music tracks are provided by one of the top studios in the entertainment field. These composers write the theme songs you hear on HGTV, Lifetime, Cinemax, HBO and feature films. We offer over 5,000 tracks, all with proper music licenses paid on your behalf when you become an Easy On Hold customer.
Our innovative on-hold music jukebox, another industry first, allows visitors to our web site the opportunity to listen to musical selections and build a favorites list, then send that list to Easy On Hold to keep on file. And yet another innovation, the online Project Manager gathers all of the information regarding your production, from music and announcer notes to a quote and a click to listen feature, and puts it all in one place, accessible via the web you can make an informed decision and share your production details with anyone, anytime.
Phone:
Fax:
Hours:
Memberships:
Major Clients:
1-888-798-HOLD (4653)
Available upon request
8:30am to 5pm Eastern
National Federation of Independent Businesses, Better Business Bureau, Authorize.net Site
DHL, Universal Forest Products, Eaton Corporation, Styrker Medical, Liberty Safe, Genworth Financial, Suite America Extended Corporate Stay Housing, J.W. Mariott, Shaw Industries, GFS Marketplace Stores, Ashley Furniture Stores, The Screen Actors Guild, Visa Corporation, The Federal Aviation Administration, The U.S. Defense Logistics Accounting Office, Lincoln Military Housing, Snugz USA, Improvement Direct...
Are you currently in a contract?
If you're under contract with a music on hold provider, check to see whether they will take your equipment away when you end the agreement. Many on hold firms are in reality equipment rental companies, so if you choose to walk away from your current lease, you may end up with nothing on hold at all.
Consider becoming a music on hold owner. Easy On Hold offers high quality professional message on hold players and equipment for sale at greatly reduced pricing, and also provides a buy-out messaging service. Pay once, play forever. Sound good?Not all on hold messages are created equal.
Even within the same industries or sectors, the needs of each client vary. We do not recycle scripts and we do not use templates. Instead, every message is treated with importance and originality.
We interview each client to learn the key messages that the on hold script must communicate to callers. We also learn about caller demographics in order to make the most effective choices in writing style, on hold music and announcers. Finally, we consider other strategies that may be appropriate: sound effects, foreign translation, customer testimonials, jingles, etc.
